Website Monitoring

For most businesses, their website operations have grown to be one of their top assets. A website not only represents a source of sales for a business, but also reflects their corporate values and brand image. With so much at stake, it's become imperative that businesses closely monitor their website assets. ELayer's Website Monitoring service protects businesses by ensuring their websites deliver a quality user experience that's error free and meets their user's performance expectations. Website Monitoring

ELayer's Website Monitoring service is designed to test a company's website on an ongoing basis from a distributed network of test stations located around the world. Tests are performed at specific time intervals to collect performance data and verify that the website is fully operational. The performance data collected allow businesses to track trends and ensure performance standards are being meet. In the event that the company's website experiences performance problems or failures, ELayer notifies the business's designated contacts via email, text message, or phone call with key diagnostic information to help them bring their website back online.

TrueBrowser™ Testing

TrueBrowser™ TechnologyTrueBrowsersmTesting

ELayer's Website Monitoring features its ground breaking TrueBrowsersm technology. This technology delivers a new level of testing realism that redefines website monitoring industry. Now that most websites run rich internet applications at the web browser level, merely simulating website interactions is no longer enough. ELayer's TrueBrowsersm technology launches real web browsers (Internet Explorer, Firefox, Chrome, etc.) on real operating systems and interacts with them like an actual user. This allows ELayer to test websites in true-to-life form including testing website features that incorporate AJAX, Flash, Flex, JavaScript and much more. With these capabilities, ELayer is able to collect the most accurate performance data and detect website problems that are beyond the reach of most other website monitoring solutions.

Performance Reporting

Performance ReportingWebsite Performance Reporting

ELayer boasts an extensive library of performance reports to help businesses identify performance trends across every layer of their Internet infrastructure. These reports provide information such as Network Trends, HTTP Performance, Bandwidth Bottlenecks, Website Access Stacks, Error Recurrences and Website Availability. This information is essential for businesses to effectively manage and improve website performance and reliability. Clients can also drill into individual test results and review test data for tests performed at any of our global test locations. When website failures occur, ELayer provides detailed Failure Event Reports which aggregate all the pertinent information about a failure into one easy-to-read report. For network operation centers, ELayer even provides a real-time NOC status screen for overhead displays.

Failure Alerting

AlertingFailure Alerting

When a company's website fails, ELayer's Website Monitoring service detects the failure within seconds and notifies the appropriate contacts. ELayer's False Positive Protectionsm technology plays an integral part in this process. This technology confirms the website failure from multiple geographic locations to make sure the failure is authentic. Once the failure has been confirmed, ELayer's Alert Escalation systems start the process of alerting the company's staff. Companies can fully customize the alerting around their business rules by configuring the hierarchy of business contacts, alerting methods, and alert times. These alerts can be delivered via email, mobile text messages and even automated voice-based phone calls. With ELayer's alerting technology businesses can be sure that the right people are notified at the right time, no matter where they are.

Proactive Advantage™

ProactiveProactive Advantagesm

Analyzing the ongoing performance data generated by website monitoring is a daily task that's important to running a successful website, however few businesses have the time or resources to dedicate to this task. This is where ELayer's Proactive Advantagesm comes in. With this add-on, businesses not only get an automated monitoring service; but they also get a team of experts who watch over there website's performance data each business day and look for patterns that can negatively impact their business. When a negative pattern is identified, ELayer's team analyzes the issue and brings it to the client's attention. This approach to performance management allows businesses to stay on top of their website performance trends while leaving the daily data analysis to ELayer's experts.